Meta adds new metrics to track business chatbot performance
Source: Social Media Today ยท 2026-07-09
Brands can now better assess how well their custom artificial intelligence Business Agents are navigating customer queries and handling responses.
This audio is auto-generated. Please let us know if you have feedback. Meta added new metrics designed to improve the way brands measure the performance of their custom chatbot agents. Meta's artificial intelligence chatbots for business can respond ... [1473 chars]